ERP / CRM Business Process Re-Engineering

ITmPowered Enterprise Application Methodology is based on many years of successful ERP and CRM implementations and it is proven to be both effective and efficient for large implementations as well as small and specific development projects. Our methodology guidelines are based on minimum customization, educating the super users in IT as well as in each the specific ERP, HCM, CRM functional areas, and business process re-engineering.

Our Methodology can be customized and tailored based on clients requirements.

Iterative and flexible this is a proven strategy with a multi-tiered approach;

• Tier 1 Our Solutions Subject Matter Experts addresses all the foundational and business requirements (including a minimum set of customizations) while educating the super users in the effective use of ERP, CRM, or ECM platforms being implemented.
• Tier 2 Customization and integration solutions – this is where we address all the missing functionality, including extensions and add-ons.

This process has proven effective especially when the end-users are empowered to make decisions once they know the ERP, CRM, and ECM platforms.

Each phase/business release can also be based on proven iterative approaches using our early small group pilot approach where end users get to test and approve the solution. We also maintain an array of implementation and upgrade artifacts for the various functional areas, effective use, and user acceptance testing.

Our methodology assets include a comprehensive checklist for each functional area, workshops/training for gap analysis, setup, effective use, and user acceptance testing. We employ a flexible techno-functional consultants with the right expertise at the right time in the project when delivering services which will minimize your costs and add strategic value.

This includes engagement management, project management, and field-tested best practices, plus common sense tactics based upon years of experience that help you test and deploy your Enterprise Application (ERP, CRM, ECM) solutions.

Enterprise Content Management

• ECM Roadmap Design
• Adobe AEM/CQ5,
• Oracle UCM/WebCenter
• Interwoven/Autonomy
• Kofax
• LiveLink

Business Process Re-Engineering / Technology Transformation

• Training & transition Management
• Transition Planning
• Communication Management