ERP / CRM Business Process Re-Engineering

ITmPowered Enterprise Application Methodology is based on many years of successful ERP and CRM implementations and it is proven to be both effective and efficient for large implementations as well as small and specific development projects. Our methodology guidelines are based on minimum customization, educating the super users in IT as well as in each the specific ERP, HCM, CRM functional areas, and business process re-engineering.

Our Methodology can be customized and tailored based on clients requirements.

Iterative and flexible this is a proven strategy with a multi-tiered approach;

  • Tier 1 Our Solutions Subject Matter Experts addresses all the foundational and business requirements (including a minimum set of customizations) while educating the super users in the effective use of ERP, CRM, or ECM platforms being implemented.
  • Tier 2 Customization and integration solutions – this is where we address all the missing functionality, including extensions and add-ons.

This process has proven effective especially when the end-users are empowered to make decisions once they know the ERP, CRM, and ECM platforms.

Each phase/business release can also be based on proven iterative approaches using our early small group pilot approach where end users get to test and approve the solution. We also maintain an array of implementation and upgrade artifacts for the various functional areas, effective use, and user acceptance testing.

Our methodology assets include a comprehensive checklist for each functional area, workshops/training for gap analysis, setup, effective use, and user acceptance testing. We employ a flexible techno-functional consultants with the right expertise at the right time in the project when delivering services which will minimize your costs and add strategic value.

This includes engagement management, project management, and field-tested best practices, plus common sense tactics based upon years of experience that help you test and deploy your Enterprise Application (ERP, CRM, ECM) solutions.


Customer Relationship Management

  • CRM Strategy and roadmap Definition
  • CRM Implementation Services
  • Complete lifecycle implementations, including business analysis, process re-engineering, design, development, testing, and deployment
  • MS Dynamics
  • Oracle / Siebel
  • Custom Training for your workforce

Enterprise Content Management

  • ECM Roadmap Design
  • Adobe AEM/CQ5,
  • Oracle UCM/WebCenter
  • Interwoven/Autonomy
  • Kofax
  • LiveLink

Business Process Re-Engineering / Technology Transformation

  • Business Process Optimization
  • Process & Workflow Mapping
  • Process re-engineering
  • Design, Development, Testing,
  • Change Management
  • Stakeholder Engagement
  • Prosci ADKAR
  • Training & transition Management
  • Transition Planning
  • Communication Management
TRISC – Technology Risk, Information Security, Compliance
Technology Risk Management

  • Risk Assessment / Transformation
  • HIPAA-HITECH Assessment / OCR Audit Prep
  • Technology RISK Analytics / KRI / Risk Register / Security Metrics

Information Security

  • Threat Modeling / FAIR Methodology
  • Security Assessment


  • HIPAA / PCI / SOX Assessments & remediation
  • IT Audit and Assurance
  • IT Controls Mapping / Integration / Validation
  • eGRC Solution Design
ERP / CRM Business Process Re-Engineering
Enterprise Resource Planning

  • ERP Program Management
  • ERP Upgrade Planning & Requirements Definition
  • PeopleSoft Upgrades, Implementations, & Optimization
  • SAP Upgrades, Implementations, & Optimization
  • HCM / Workday Implementation
  • Design Assessments

Customer Relationship Management

  •, MS Dynamics, NetSuite,
  • Custom Training for your workforce

Enterprise Content Management

  • Adobe AEM/CQ5, Interwoven/Autonomy, Kofax, LiveLink, Oracle UCM/WebCenter

Business Process Re-Engineering

  • ERP Business Process Optimization
  • Change Management
  • Custom Training for your workforce
AIDM – Application, Information, and Data Management
Application Management

  • Agile SCRUM Waterfall SDLC Methodology
  • DevOps Program / Strategy
  • Continuous Integration / Deployment

Application Development

  • Enterprise Application Engineering  Java / .NET
  • Web Development – OOJS, .JS Frameworks,
  • SOA/Web Services – REST, Java, C# / MFC
  • Java / .NET Performance / Scalability

QA Strategy & Automation Engineering

  • Performance and Load Test Enterprise Apps
  • QA Automation Library Solutions
  • Performance, Load, and Stress Testing
  • Java Automation / SOAPUI, Mobile QA

Information Management

  • Business Intelligence, Analytics, ETL Solutions
  • Big Data – Hadoop, Vertica,
  • SharePoint – Workflow, Collaboration, Analytics

Data Management

  • Storage Solutions: EMC, NetApp, Hitachi, Dell, HP, IBM
  • Cloud Strategy
HCIT Integration
Healthcare Information Technology

  • Advisory / Technical Solutions
  • Program, Project Management
  • Meaningful Use, ICD-10, Clinical Transformation
  • EPIC, Cerner, Siemens, McKesson, Meditech

Integration Solutions

  • Interface Engineering; Rhapsody, Cloverleaf, E-Gate, OpenLink
  • Implementation / Optimization
  • EHR – HCIT Training for your workforce

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